Privacy Policy
Last updated: 29 September 2025
This Privacy Policy explains how EnergyExe AS (“EnergyExe”, “we”, “us”) collects and uses your personal data when you use energyexe.com and its subdomains (the “Site”). We are the data controller for processing described here, unless stated otherwise.
1. Who we are
EnergyExe AS
Company number: 935 676 673
Email: hello@energyexe.com
If you have questions about this policy or your rights, contact us using the details above. You can also complain to the Norwegian Data Protection Authority (Datatilsynet).
2. What this policy covers
This policy applies to visitors and users of the Site, contact forms, newsletters, and (if applicable) customer portals linked from the Site. It does not cover processing for employees, job applicants, or products/services with their own privacy terms.
3. The data we collect
3.1 Data you provide
Contact data (name, email, phone, organization, role, city/country).
Account data (if you register): login, profile, preferences.
Transactional data (billing details, payment status). Card data is processed by our payment processor; we do not store full card numbers.
Communications (messages sent via forms or email, support tickets, newsletter preferences).
3.2 Data collected automatically
Log and device data: IP address, browser type/version, OS, time zone, pages viewed, referring/exit pages, and clickstream.
Cookies and similar tech: See Section 6 (Cookies).
Approximate location: derived from IP address for security, fraud prevention, and localization.
We do not intentionally collect special category data via the Site.
4. Why we process your data (purposes & legal bases)
We only process personal data when we have a valid legal basis:
Purpose - Examples - Legal basis
Operate and secure the Site - Load pages, prevent abuse/fraud, debug, logs - Legitimate interests (Art. 6(1)(f)) to run a secure, reliable service
Analytics & performance - Measure traffic and improve UX - Consent (Art. 6(1)(a)) where required; otherwise legitimate interests with appropriate safeguards
Respond to inquiries - Contact forms, emails - Legitimate interests or pre-contractual steps (Art. 6(1)(b))
Customer accounts & services - Registration, access to features, support - Contract (Art. 6(1)(b))
Billing & payments - Invoicing, tax records - Contract and legal obligation (Art. 6(1)(c))
Marketing - Newsletters, product updates - Consent (Art. 6(1)(a)); you may withdraw at any time via unsubscribe link or by contacting us
Legal & compliance - Respond to lawful requests, enforce terms - Legal obligation (Art. 6(1)(c)) and legitimate interests
5. Sharing your data
We share personal data only with:
Service providers (hosting, analytics, email/newsletter, customer support, payment processing, and security vendors).
Professional advisors and authorities where legally required.
Business transfers: if we restructure, merge, or sell assets.
We do not sell your personal data.
6. Cookies and similar technologies
We use cookies to run the Site and understand usage.
Strictly necessary cookies: required for core functionality.
Analytics cookies: help us improve the Site.
Marketing cookies: personalize content/ads.
Where required, we ask for your consent via a cookie banner. You can change or withdraw consent at any time via Cookie Settings and through your browser controls.
7. International transfers
If we transfer personal data outside the EEA/UK (e.g., US or Canada), we use recognized safeguards such as Standard Contractual Clauses (SCCs).
8. Retention
We keep personal data only as long as necessary:
Contact inquiries: 12–24 months after last interaction.
Account/contract data: duration of contract + 5–10 years for legal/tax obligations.
Analytics data: per Cookie Policy (e.g., 14–26 months).
We anonymize or delete data when no longer needed.
9. Security
We apply organizational and technical measures including access controls, encryption in transit, regular backups, and vendor due diligence.
10. Your rights
If you are in the EEA/UK, you have the right to access, rectify, erase, restrict, object, and data portability, and to withdraw consent. We do not carry out decisions based solely on automated processing.
How to exercise: Email hello@energyexe.com. We may need to verify your identity. We aim to respond within one month.
Complaint: You can lodge a complaint with Datatilsynet.
11. Children’s privacy
The Site is not directed to children under 13/16 (depending on local law).
12. Third-party links
Our Site may link to third-party websites. Their privacy practices are governed by their own policies.
13. Changes to this policy
We may update this policy from time to time. If we make material changes, we will post a notice on the Site.
14. Contact
EnergyExe AS
Email: hello@energyexe.com
